Privacy and policies

Nuro handles some of the most sensitive information there is. These documents say exactly what we collect, who can see it, how long we keep it, and what you can do about it. The short version: your health data is used only to run the service, is shared only with clinicians you approve, is never sold, is never used for advertising, and is never used to train AI models.

• Privacy PolicyWhat we collect, why, who can see it, how long we keep it, and the controls you have.
• Consumer Health Data PrivacyHow we handle consumer health data, in the form some state laws require.
• Terms of ServiceThe agreement between you and Pippa LLC for using Nuro.
• SafetyWhat Nuro is and is not, and what to do in a crisis.
• Acceptable UseWhat Nuro may and may not be used for.
• CookiesWhat the website and app store on your device.
• SubprocessorsThe companies that process data on our behalf.
• Deleting Your AccountHow to delete your account and what happens to your data.
• Age SuitabilityWho can use Nuro, and the safeguards for younger users.
• AccessibilityOur accessibility commitments and how to report a barrier.
• RefundsSubscriptions, billing, and how refunds work.
• Business Associate AgreementFor covered entities: our Business Associate Agreement.
• SupportHow to reach us and what to expect.