Age Suitability

Who Nuro is for.

Nuro is a pocket companion for eating-disorder recovery. Because recovery is sensitive and personal, we are deliberate about who can use the app and what safeguards apply to younger users. This page explains our age requirements and how we keep the experience appropriate.

Minimum age

Under 13: Nuro does not accept accounts from children under 13, except through a participating treatment provider under a verifiable-parental-consent program (if and when offered). If we learn we've collected information from a child under 13 without verifiable parental consent, we delete it.
13–17: a parent or legal guardian must agree to the Terms as the contracting party, and the teen confirms an age-appropriate assent. Guardian consent is recorded.
18 and over: may create and manage their own account.

Safeguards for teens

Minor accounts default to the highest-privacy settings: no targeted advertising, no geolocation, no data sale, ever.
We never use children's or teens' data to train AI models.
A parent or guardian may review the categories of information collected, revoke consent, and direct deletion of the minor's information at any time via pippa.app.general@gmail.com or the in-app deletion flow.

Content suitability

Nuro is a supportive recovery tool. It does not contain advertising, in-app purchases of inappropriate content, gambling, or mature themes. It does discuss eating, body image, mood, and recovery, topics that are inherently sensitive and intended to be used as part of a care plan. Nuro does not display calorie or weight content in ways designed to promote restriction; the app's purpose is to support consistency and connection with a care team, not dieting.

Clinical context

Nuro is most appropriate for people engaged in, or seeking, eating-disorder recovery, often alongside a clinician. Detailed data is shared with a care team only after you (or a consenting guardian) approve it, and that access can be severed at any time.

Nuro is not for emergencies. The app and your care team don't monitor it 24/7. If you believe you are experiencing a medical emergency, call 911. If you are in suicidal crisis or emotional distress, call or text 988 (Suicide & Crisis Lifeline). Someone is there any time, day or night.

For more detail on how we handle children's and teens' data, see our Privacy Policy. Questions? Email pippa.app.general@gmail.com.